Magicspins Casino Privacy Policy

At Magicspins Casino, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access our platform at magicspins.com, use the magic spins app, or interact with our services in any way. We encourage you to read this document carefully before using our platform. By registering an account or continuing to browse our site, you confirm that you have read and understood our Privacy Policy.

Our platform is operated by Ceshiroza Limitada, licensed under Anjouan Gaming, Comoros — license no. ALSI-202408027-FI2. We serve players across the United Kingdom, Spain, France, Switzerland, Germany, and Italy, and we are dedicated to ensuring that our data practices comply with applicable privacy laws in these jurisdictions.

1. Information We Collect

When you register an account, use the magicspins login, or engage with any of our features — including slots, live games, sports betting, or the magicspins bonus system — we may collect certain personal information about you. This data helps us deliver a safe, personalised, and enjoyable experience.

Personal Information You Provide

• Full name, date of birth, and nationality
• Email address and contact details
• Username and password used for magic spins login
• Billing address and payment information
• Identity verification documents (e.g., passport, utility bill)
• Correspondence you send to us at contact@magicspins.com

Information We Collect Automatically

• IP address and device identifiers
• Browser type and operating system
• Login timestamps and session activity
• Gaming behaviour, including games played, deposits, and withdrawals
• Data collected through the magicspins casino app or mobile-optimised site

2. How We Use Your Information

Here at Magicspins, we use the data we collect for several essential purposes. Our goal is always to provide you with the best possible gaming experience while maintaining full legal compliance and security.

• To verify your identity and process your magic spins casino real money transactions
• To manage your account, including processing deposits and withdrawals
• To operate our Loyalty System and track your progress through Bronze, Silver, Gold, and Platinum ranks
• To deliver bonuses, free spins, and promotional offers you have opted into
• To detect fraud, money laundering, or any other illegal activity
• To comply with our regulatory obligations under our Anjouan Gaming licence
• To respond to your customer support queries submitted via live chat or email
• To improve our platform, games, and services based on usage analytics
• To send you relevant marketing communications where you have given consent

3. Cookies and Tracking Technologies

Our Magicspins platform uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files placed on your device when you visit our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use cookies to remember your preferences, keep you logged into your account, analyse traffic patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform, including features accessible via the magic spins app.

4. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in specific, limited circumstances to fulfil our legal and operational obligations.

Third Parties We May Share Data With

• Payment processors — including Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency networks such as Bitcoin and Ethereum, to process your financial transactions
• Identity verification providers — to confirm your identity as required by anti-money laundering (AML) regulations
• Game providers — our 54+ software partners may receive anonymised gameplay data to ensure fair game delivery
• Regulatory authorities — we may disclose data when required by law or requested by our licensing authority
• Analytics and fraud prevention services — to maintain the integrity and security of our platform

All third parties we work with are contractually required to handle your data securely and in accordance with applicable data protection laws.

5. Data Retention

At Magicspins Casino, we retain your personal data for as long as your account remains active and for a minimum of five years following account closure. This is required to comply with anti-money laundering legislation and gaming regulations. Where we no longer need your data for the purposes it was collected, we will securely delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and transparently.

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your personal data
• Right to restrict processing — you may ask us to limit how we use your data
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to withdraw consent — where we rely on your consent to process data, you may withdraw it at any time

To exercise any of these rights, please contact us at contact@magicspins.com. We will respond to all verified requests within 30 days.

7. Security of Your Data

We at Magicspins Casino implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These measures include SSL encryption, secure server infrastructure, and strict internal access controls. While we take every reasonable precaution, no online platform can guarantee absolute security, and you use our services at your own risk in this regard.

8. Underage Players

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect or process personal data from minors. If we become aware that a player under the legal age has registered on our platform, we will immediately suspend the account and delete any associated data. We encourage parents and guardians to use parental control tools to prevent underage access to online gambling platforms, including magicspins.com.

9. International Transfers

As we serve players across multiple countries — including the United Kingdom, Germany, France, Italy, Spain, and Switzerland — your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features we offer. When we make material changes, we will notify you by email or via a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our platform following any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to our team. Our customer support is available 24/7 via live chat or by email at contact@magicspins.com. We are here to assist you and take all privacy-related enquiries seriously.